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Get Peace of Mind with Our Free IT Consultation!
Get Peace of Mind with Our Free IT Consultation! Learn more
Get Peace of Mind with Our Free IT Consultation! Learn more
(613) 232-0648
At MatrixIT, we are committed to empowering businesses through comprehensive, reliable, and customized IT solutions. Our mission is to exceed our clients’ needs by providing expert IT support and services across multiple industries, with a special focus on small to medium-sized enterprises and the financial services sector.
Ensures IT strategies align with organizational goals, managing IT initiatives, documentation, and decision-making processes.
Manages and supports the enterprise's hardware, software, networks, and facilities for seamless IT service delivery.
Implements security controls, reducing risks and managing the organization's overall cybersecurity posture and countermeasures.
Maintains and supports the WAN, ensuring reliable fiber network connectivity across the organization's infrastructure.
Deploys, maintains, and supports business-critical software applications, enabling efficient business operations and data management.
Supports end-user devices, providing help desk services, field support, and managing computing assets like desktops and laptops.
Oversees disaster recovery and business continuity, ensuring critical systems remain operational during emergencies or disruptions.
We deliver tailored, innovative solutions backed by expertise, prioritizing security, reliability, and customer satisfaction to help your business thrive in a digital world.
We embrace innovation, collaboration, and strategic planning to deliver exceptional results.
We prioritize security, using industry-leading practices to safeguard your data and infrastructure.
Your success is our success. We focus on long-term partnerships built on trust and results.
Protect your critical information with our advanced data protection solutions, ensuring confidentiality, integrity, and compliance with industry standards to safeguard your business against threats and data breaches.
Schedule a consultation to discuss your needs and explore tailored IT solutions for your business.
We'll outline a clear and customized agreement that aligns with your goals and security requirements.
Enjoy peace of mind as we implement secure and effective solutions, supporting your business every step of the way.
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MatrixIT will provide the highest quality technology-based services, in the most cost-effective manner, to facilitate our customers mission as it applies to management, teaching, learning, and community service.
At the foundation of MatrixIT’s 7 Pillars of IT Excellence is IT Governance and Management. This critical pillar ensures your IT strategies and operations are seamlessly aligned with your organizational goals, driving efficiency, compliance, and sustainable growth. Our approach emphasizes proactive planning, transparent processes, and structured decision-making to create an IT environment that evolves with your business.
Pain Points Addressed by IT Governance and Management:
Lack of Strategic IT Alignment – IT initiatives often operate in silos, disconnected from broader business objectives. This lack of integration leads to inefficiencies, missed opportunities, and wasted resources.
Unclear Accountability – Without clearly defined governance structures, decision-making becomes fragmented, slowing down projects and creating confusion about roles and responsibilities.
Compliance Risks – Weak IT governance exposes your business to non-compliance with critical frameworks such as NIST, CIS Controls, ISO 27001, SOC 2, and PIPEDA, potentially leading to regulatory penalties.
Inefficient Resource Utilization – Mismanaged IT resources result in higher costs, underutilization of assets, and missed opportunities to maximize ROI.
Is your IT strategy aligned with your business objectives and growth plans?
Do you have clear processes and accountability for IT decision-making?
Are your IT operations compliant with key industry standards and frameworks?
Are you confident in the scalability and efficiency of your IT resources?
Do you have proper documentation and tracking for IT policies and initiatives?
MatrixIT’s IT Governance and Management services ensure your IT environment is not only secure but also strategically aligned with your organizational goals. We provide:
We work closely with your leadership team to craft IT strategies that align with your operational priorities and deliver measurable results.
MatrixIT establishes governance structures that ensure accountability, transparency, and consistency in decision-making.
We integrate compliance requirements into your IT governance framework, helping you mitigate risks and adhere to key regulatory standards.
MatrixIT maximizes the efficiency of your IT resources, ensuring they deliver value while minimizing costs.
MatrixIT serves as your technology point person, guiding strategic planning and operations initiatives.
We assist in third-party and internal audits by providing comprehensive documentation and ensuring compliance.
Our team coordinates with vendors to ensure seamless IT and operational project execution.
Receive detailed reports on network health, firewall status, antivirus protection, backups, and asset management.
Streamlined processes and clear accountability ensure smoother IT operations.
Optimized use of IT budgets and assets minimizes waste.
Proactive governance reduces exposure to regulatory penalties.
IT initiatives drive measurable outcomes aligned with your business goals.
MatrixIT’s IT Governance and Management services provide the foundation for a resilient and scalable IT environment. By combining strategic alignment, compliance, and proactive management, we ensure your IT operations are not only secure but also positioned to support growth, innovation, and long-term success.
Contact MatrixIT today to learn how our IT Governance and Management services can align your technology with your business goals, ensuring compliance, efficiency, and sustainable growth.
MatrixIT’s Infrastructure Services ensure the operation, maintenance, and support of all technology infrastructure, forming the backbone of your IT environment. With a secure, stable, and high-performing infrastructure, your organization can operate efficiently, scale seamlessly, and remain resilient against emerging challenges. From hardware and software to networks and data centers, we ensure every aspect of your infrastructure is optimized and protected.
Pain Points Addressed by Infrastructure Services
Unstable or Outdated Systems – Inefficient or aging systems create vulnerabilities, hinder performance, and lead to unplanned downtime.
Lack of Proactive Maintenance – Without regular updates and inspections, hardware and software can degrade, leading to avoidable failures and increased repair costs.
Scalability Challenges – Growing businesses often face bottlenecks and inefficiencies as their infrastructure struggles to meet expanding demands.
Inconsistent Network Performance – Unoptimized networks can result in poor connectivity, unreliable communication, and security risks.
Limited Support for Complex IT Environments – Managing diverse hardware, software, and network components without a unified approach leads to inefficiencies and missed opportunities.
Is your IT infrastructure reliable, secure, and performing optimally?
Do you have a proactive maintenance schedule to avoid unexpected failures?
Can your infrastructure scale seamlessly as your business grows?
Are your networks designed for optimal performance and security?
Do you have the support needed for troubleshooting, upgrades, and infrastructure management?
MatrixIT’s Infrastructure Services ensure your IT environment is always operational, secure, and ready to meet your evolving needs. Here’s how:
We provide end-to-end support for your entire IT infrastructure, including hardware, software, networks, and data centers.
Our team performs scheduled maintenance and updates to optimize system performance, ensure security, and prevent failures.
MatrixIT designs and manages networks to provide scalable, reliable, and secure connectivity.
We prepare your infrastructure to grow with your business, eliminating bottlenecks and inefficiencies.
Comprehensive operation, maintenance, and support for hardware, software, networks, and data centers.
Regular updates and inspections to optimize performance and security.
Proactive identification and resolution of potential issues to ensure seamless operations.
Scalable network design, cabling, and internet integration for reliable performance.
Regular system checks to prevent failures and extend infrastructure lifespan.
Designing and managing networks for maximum reliability and security.
Full support for diverse hardware, software, and network environments.
A stable infrastructure ensures uninterrupted workflows and maximized uptime.
Infrastructure grows with your business, supporting expansion and innovation.
Proactive measures protect your IT environment from vulnerabilities and cyber threats.
Preventative maintenance and efficient resource use reduce operational expenses.
Optimized systems and networks enhance operational efficiency.
A secure and scalable IT infrastructure is the foundation of any successful organization. MatrixIT ensures your technology environment operates reliably, adapts to growth, and remains resilient against evolving threats. With our proactive approach, we minimize risks, optimize performance, and empower your organization to focus on its core mission.
Contact MatrixIT today to learn how our Infrastructure Services can ensure stability, security, and scalability for your IT environment.
In today’s evolving digital landscape, cybersecurity is a critical foundation for business success. MatrixIT’s Cybersecurity Services are designed to deliver a secure IT environment through advanced controls, strategies, and multi-layered defenses. Our solutions reduce risks, prevent attacks, and ensure compliance, keeping your organization protected and resilient against evolving threats.
Pain Points Addressed by Cybersecurity Services
Growing Cyber Threats – Businesses face an increasing number of sophisticated threats like ransomware, phishing, and zero-day attacks, putting sensitive data and operations at risk.
Reactive Security Posture – Relying on outdated or reactive security measures leaves businesses vulnerable to modern threats that require proactive defenses.
Compliance Requirements – Failing to align with frameworks like NIST, CIS Controls, ISO 27001, SOC 2, and PIPEDA can lead to penalties, data breaches, and reputational harm.
Limited Incident Response Capabilities – Without rapid incident response, businesses suffer prolonged downtime and increased damages in the event of an attack.
Fragmented Security Stack – Disconnected tools and lack of integration result in security gaps that hackers can exploit.
Do you have 24/7 monitoring and incident response in place to detect and stop threats?
Is your organization protected by advanced, multi-layered security strategies?
Are you compliant with critical cybersecurity frameworks like NIST and ISO 27001?
Are you equipped to respond swiftly to incidents to minimize damage?
Is your security stack unified and optimized to reduce vulnerabilities?
MatrixIT’s Cybersecurity Services address these challenges with proactive, advanced, and fully integrated solutions to protect your business from evolving cyber threats.
Our dedicated team provides constant monitoring to identify and address threats in real time.
MatrixIT implements comprehensive, layered security strategies to fortify every aspect of your IT environment.
When a threat is detected, MatrixIT ensures swift action to minimize damage and maintain business continuity.
We ensure that your organization adheres to the necessary regulatory standards and frameworks.
Continuous detection and response to ensure ongoing protection.
Advanced threat intelligence and real-time analysis to safeguard your systems.
A strategy to verify and validate every access request.
Safeguarding devices with real-time monitoring and advanced defense mechanisms.
Strengthen network security to prevent unauthorized access.
Rapid actions to contain threats, mitigate damages, and maintain operations.
24/7 monitoring ensures threats are identified and mitigated before they cause harm.
Minimize downtime and protect critical business operations.
Multi-layered strategies safeguard your endpoints, network, and sensitive data.
Unified and advanced defenses provide comprehensive protection.
Simplify compliance with regulatory frameworks like NIST and ISO 27001.
As cyber threats continue to grow in complexity and frequency, a reactive approach is no longer enough. MatrixIT’s Cybersecurity Services provide a proactive, adaptive, and compliance-driven strategy to secure your IT environment. By integrating advanced tools and expertise, we create a resilient and scalable defense system that evolves with the threats your business faces.
Contact MatrixIT today to learn how our Cybersecurity Services can provide comprehensive protection, compliance, and peace of mind for your organization.
MatrixIT’s Telecommunications Services provide robust and scalable solutions to manage your organization’s communication infrastructure, including Wide Area Networks (WAN) and other critical systems. With reliable connectivity and advanced security measures, we ensure your teams stay connected, productive, and protected—whether they’re in the office, remote, or distributed across multiple locations.
Pain Points Addressed by Telecommunications Services
Unstable Connectivity – Frequent network outages or slow performance hinder communication and disrupt workflows, leading to frustration and inefficiencies.
Limited Remote Access – Without secure and reliable VPNs, remote employees face barriers to accessing resources safely, reducing productivity.
Scalability Challenges – Outdated or rigid communication systems fail to scale with business growth, resulting in bottlenecks and reduced performance.
High Security Risks – Unprotected communication networks are vulnerable to cyberattacks, data breaches, and unauthorized access, jeopardizing sensitive information.
Complex Network Management – Managing WANs, fiber networks, and communication systems without a unified approach increases operational complexity and downtime.
Are your communication systems reliable, secure, and capable of supporting your operational needs?
Do you have the tools and solutions for secure remote access and VPN connectivity?
Is your Wide Area Network (WAN) optimized for seamless communication across multiple locations?
Can your network scale to meet future growth and technology demands?
Are your communication systems regularly monitored and maintained for peak performance?
MatrixIT’s Telecommunications Services ensure secure, scalable, and high-performing communication systems with expert management, proactive maintenance, and advanced connectivity solutions.
MatrixIT designs and manages networks that provide uninterrupted communication for distributed teams and multi-site organizations.
We ensure your remote teams can access critical resources safely and reliably, no matter where they are.
MatrixIT ensures your communication systems remain reliable and efficient through continuous monitoring and proactive maintenance.
We prioritize security to protect sensitive communication and maintain compliance with industry regulations.
Maintenance and optimization of WAN and fiber systems for seamless communication.
Ensure secure and scalable communication across all locations.
Implement VPNs for safe and reliable access to resources from anywhere.
Scalable network design, cabling, and internet integration for reliable performance.
Proactive monitoring and support to keep communication systems efficient.
Design systems that adapt to your organization’s growth and future needs.
Protect networks and communications with advanced security controls.
Reliable networks eliminate disruptions, improving collaboration and productivity.
Networks designed to grow with your business ensure long-term performance.
VPNs, firewalls, and intrusion detection protect sensitive data and communication.
Centralized oversight and support reduce complexity and downtime.
Secure and efficient solutions enable remote work without compromising safety or performance.
In today’s fast-paced digital world, reliable and secure connectivity is critical to success. MatrixIT’s Telecommunications Services ensure your organization has the infrastructure to support seamless communication, productive remote work, and scalable growth. By combining robust networks with proactive management and advanced security, we deliver peace of mind and operational efficiency.
Contact MatrixIT today to learn how our Telecommunications Services can enhance performance, protect your networks, and support your growth.
MatrixIT’s Application Services ensure that your software applications are deployed, maintained, and integrated seamlessly to support your business processes. From managing business-critical applications to providing custom solutions tailored to your unique needs, we ensure that your tools enhance efficiency, streamline workflows, and drive productivity.
Pain Points Addressed by Application Services
Application Downtime and Performance Issues – Frequent disruptions and underperforming software reduce productivity and hinder business operations.
Disjointed Systems – Applications that don’t integrate result in inefficiencies, siloed workflows, and duplication of efforts.
Complex Software Management – Keeping track of updates, licenses, and system configurations for multiple applications can be overwhelming without expert management.
Inflexibility of Generic Software – Standard off-the-shelf software often fails to address the specific requirements of businesses, limiting its usability and effectiveness.
Security Vulnerabilities – Without proper maintenance and controls, applications become a target for cyber threats, risking data breaches and compliance violations.
Are your business-critical applications reliable, secure, and up-to-date?
Do your software tools integrate seamlessly to create a unified workflow?
Can your current applications adapt to your unique business needs?
Are you confident in your application security and compliance posture?
Do you have the right support to maintain and upgrade your software as your business grows?
MatrixIT’s Application Services deliver end-to-end solutions for deploying, maintaining, and integrating software, ensuring your business-critical tools operate securely and efficiently.
We manage the entire lifecycle of your applications to ensure they perform optimally and align with your business processes.
We unify your software ecosystem by connecting applications to enhance collaboration and efficiency.
MatrixIT develops and deploys tailored software solutions to meet specific operational challenges and goals.
Our services ensure your applications are secure and compliant with relevant regulations and standards.
Comprehensive support for deploying, maintaining, and upgrading software applications.
Seamless integration of business-critical tools to enhance workflows and productivity.
Tailored software development to meet your organization’s unique requirements.
Proactively identify and address potential bottlenecks.
Implement robust access controls, encryption, and compliance measures to protect applications.
Integrated tools eliminate inefficiencies and enable seamless workflows.
Protect sensitive data and maintain compliance with robust application controls.
Proactive maintenance ensures applications remain reliable and optimized.
Centralized management simplifies software deployment, updates, and troubleshooting.
Tailored solutions align with your unique requirements and operational goals.
Applications are at the heart of your business operations, supporting everything from communication to critical workflows. MatrixIT ensures these tools are not only reliable and secure but also aligned with your specific needs. Whether it’s deploying enterprise software, integrating disparate systems, or developing custom solutions, our Application Services enable you to maximize the value of your IT investments and focus on achieving your business objectives.
Contact MatrixIT today to learn how our Application Services can optimize performance, enhance security, and align your software with your business goals.
MatrixIT’s End-User Technology Services focus on providing seamless support for end-users by managing their devices, computing resources, and technical needs. From responsive help desk assistance to on-site field services and effective asset management, this pillar ensures your team has the tools and support they need to stay productive. With reliable support and proactive management, we keep your employees focused on their work while we handle the technology challenges.
Pain Points Addressed by End-User Technology Services
Frequent Device Issues – Unresolved technical issues with desktops, tablets, and other devices disrupt workflows and lower productivity.
Delayed IT Support – Slow responses to user inquiries leave employees waiting, frustrating users and delaying work.
Inefficient Asset Management – Poor tracking and planning of IT assets lead to overspending and underutilization of technology investments.
Inconsistent Device Performance – A lack of standardization in device configurations and maintenance creates uneven user experiences.
Security Vulnerabilities on Devices – Unsecured devices increase the risk of data breaches and compliance violations.
Are your employees getting fast and reliable help desk support for their technical issues?
Do you have a streamlined process for managing and maintaining all end-user devices?
Are your IT assets tracked and optimized for their full lifecycle?
Do your devices have consistent configurations and regular updates to maintain performance?
Are your devices adequately protected against cyber threats and security breaches?
MatrixIT’s End-User Technology Services deliver tailored solutions to ensure your end-users have fully supported and secure access to their devices and computing resources.
We manage and maintain all end-user devices, from desktops to mobile tablets, to ensure consistent performance and reliability.
MatrixIT provides fast and reliable support to resolve technical issues and keep your team productive.
We track, maintain, and optimize IT assets to maximize their value and efficiency.
Comprehensive management for desktops, tablets, laptops, and other end-user devices.
Responsive support for technical inquiries and user issues to minimize downtime.
On-site assistance for hardware and system troubleshooting
Effective tracking and maintenance of IT investments for optimal performance.
Regular updates and patch management to keep devices secure and efficient.
Ensure consistent and reliable device performance across the organization.
Fast and effective support reduces downtime, enabling employees to focus on their tasks.
Robust endpoint protections and regular updates safeguard devices against cyber threats.
Centralized processes ensure reliable and consistent device performance.
Standardized configurations ensure consistent and reliable device operation.
Better asset management leads to reduced costs and improved planning.
End-users are the heart of any organization, and their productivity depends on access to reliable and well-supported technology. MatrixIT ensures your team has the tools and support they need by providing comprehensive device management, help desk services, and asset optimization. With MatrixIT, your employees can focus on their work while we ensure their technology operates smoothly, securely, and efficiently.
Contact MatrixIT today to learn how our End-User Technology Services can streamline operations, enhance security, and improve productivity for your organization.
MatrixIT’s Disaster Recovery and Emergency Operations services provide a comprehensive approach to protecting your business from unexpected disruptions, ensuring that critical applications and systems remain operational during emergencies. From detailed recovery planning to crisis management and reliable backup solutions, we enable your organization to minimize downtime and recover swiftly, no matter the circumstances.
Pain Points Addressed by Disaster Recovery and Emergency Operations
Unplanned Downtime – System failures, natural disasters, or cyberattacks can cause prolonged downtime, leading to financial losses and reputational damage.
Lack of Business Continuity Plans – Without detailed strategies, businesses struggle to maintain critical operations during emergencies.
Data Loss Risks – Insufficient or unreliable backup systems expose businesses to the risk of losing sensitive and critical data.
Inadequate Crisis Management – Without a centralized approach, responding to crises can be chaotic, delaying recovery efforts.
Non-Compliance with Regulatory Standards – Failure to meet frameworks like NIST, SOC 2, ISO 27001, and PIPEDA increases legal and operational risks.
Do you have a disaster recovery plan to keep business-critical systems operational during disruptions?
How secure and reliable are your backup solutions for data and applications?
Can your organization effectively manage crises with a dedicated Emergency Operations Center (EOC)?
Have you tested your recovery and continuity strategies to ensure they work as intended?
Are you confident that your organization complies with regulatory standards for disaster recovery and business continuity?
MatrixIT provides a robust, end-to-end solution for disaster recovery and emergency operations, ensuring your organization is always prepared to respond to and recover from disruptions.
We develop detailed recovery strategies tailored to your business’s unique needs, ensuring critical systems remain operational during emergencies.
MatrixIT ensures your data and systems are secure, backed up, and ready for recovery.
We provide support through a centralized Emergency Operations Center, enabling a coordinated response to crises.
MatrixIT designs strategies to maintain critical operations during disruptions, ensuring your organization remains functional.
Detailed strategies to maintain operational continuity during disruptions.
Reliable backups and storage systems for swift data and system recovery.
Dedicated crisis management and response support.
Failover capabilities to ensure essential applications remain operational.
Maintain critical functions during emergencies with hybrid and remote solutions.
Simulate scenarios to test and refine disaster recovery plans.
Keep critical systems operational and recover quickly from disruptions.
Meet disaster recovery and continuity requirements for frameworks like SOC 2, ISO 27001, and NIST.
Reliable backups and redundant storage safeguard against data loss.
Proactively prepare for and mitigate the impact of disasters and disruptions.
Be prepared to respond effectively with centralized crisis management.
Emergencies are unpredictable, but their impact doesn’t have to derail your business. MatrixIT’s Disaster Recovery and Emergency Operations services ensure you are prepared for the unexpected with tested plans, reliable backups, and effective crisis management. By focusing on maintaining operational continuity and minimizing recovery times, we help your organization remain resilient and ready to thrive, no matter the challenge.
Contact MatrixIT today to learn how our Disaster Recovery and Emergency Operations services can protect your organization and ensure continuity in any crisis.