Last updated: November 9th, 2024
Welcome to MatrixIT! These Terms and Conditions (“Terms”) govern your access to and use of our website (www.matrixit.net) and services. By accessing or using our website and services, you agree to comply with these Terms. If you do not agree, please do not use our website or services.
1. Services Overview
MatrixIT provides managed IT services, cybersecurity, infrastructure support, and other technology solutions. Our services are provided according to the scope and terms set out in our service agreements with clients. These Terms cover the general use of our website and services.
2. Use of Website
You agree to use our website and services only for lawful purposes and in accordance with these Terms. Unauthorized use of our website, including attempting to interfere with its security, access restricted areas, or disrupt its functionality, is strictly prohibited.
3. Client Responsibilities
Clients agree to:
- Provide accurate information: Ensure that all information shared with MatrixIT is complete and up to date.
- Maintain appropriate access: Provide access to required systems and resources for the provision of services.
- Follow security recommendations: Implement recommended cybersecurity practices to safeguard your IT environment.
Failure to comply with these responsibilities may limit the effectiveness of our services and may impact on your eligibility for support.
4. Intellectual Property
All content, materials, and software available on this website, including but not limited to text, graphics, logos, and icons, are the property of MatrixIT or its licensors and are protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
- License to Use: MatrixIT grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our website solely for informational purposes.
- Restrictions: You agree not to reproduce, duplicate, copy, sell, or resell any part of our website or its content for commercial purposes without written permission from MatrixIT.
5. Confidentiality
MatrixIT values the confidentiality and security of our clients’ data. All client information shared with us for the provision of services will be handled in accordance with our Privacy Policy. We take reasonable measures to protect your data from unauthorized access, alteration, and disclosure.
6. Limitation of Liability
To the fullest extent permitted by law, MatrixIT and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, including but not limited to damages for loss of revenue, profits, data, or business opportunities, even if we have been advised of the possibility of such damages.
7. Disclaimer of Warranties
MatrixIT provides its website and services “as is” and “as available,” without warranties of any kind, either express or implied. We make no guarantees regarding the accuracy, reliability, or completeness of the content on our website or the effectiveness of our services. MatrixIT disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Third-Party Links and Services
Our website may contain links to third-party websites and services that are not owned or controlled by MatrixIT. These links are provided for convenience only, and MatrixIT assumes no responsibility for the content, policies, or practices of any third-party sites or services. Accessing these sites is at your own risk.
9. Termination
MatrixIT reserves the right to terminate or suspend access to our website or services, without prior notice, for any conduct that we, in our sole discretion, believe violates these Terms, applicable law, or is harmful to our interests.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of [Province/State], [Country], without regard to its conflict of law provisions. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in [Province/State], [Country].
11. Changes to Terms and Conditions
MatrixIT may update these Terms from time to time to reflect changes in our practices or relevant laws. Any changes will be posted on this page, and the “Last updated” date at the top of the Terms will be revised. By continuing to use our website and services after any changes, you agree to be bound by the updated Terms.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
MatrixIT
5320 Canotek Rd.
Ottawa, Ontario, K1J 9C1 613-232-0648
